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Senior Medicare Patrol (SMP)

Protect your personal information to shield yourself from identity theft and financial scams. Guard your Medicare card and Social Security card just like your checkbook and credit cards. Don’t carry them with you unless you expect to need them that day. Identity theft can lead to Medicare fraud. 

Detect mistakes or potential fraud in Medicare payments by looking for

• Something billed twice
• A service you did not receive
• A medical provider you didn’t see or wasn’t involved in your care

Most Medicare audits are done after payment is made to the medical provider. By reading your Medicare Summary Notice you are in the best position to identify and report errors early. 

Report by asking your doctor, clinic or hospital to explain the Medicare payment showing on your Medicare Summary Notice. Don’t be shy to ask; you pay for your Medicare coverage and you want the payments to be right! If you aren’t satisfied with the assistance you receive, contact SMP at HVAAA for help at 1-800-423-2449. 

In addition to providing individual assistance to Medicare beneficiaries, SMP can:

• Speak to community groups, providing interesting and helpful information
• Give you our free Personal Health Care Journal to track your medical visits
• Provide a meaningful volunteer experience for retired persons who wish to help HVAAA provide these valuable services. 

Watch for our monthly news in the Elderway. Contact Senior Medicare Patrol at 1-800-423-2449.  For information on volunteering for SMP, click here.